Privacy Policy

Effective Date: June 8, 2026

Welcome to Alchemy Detail Works ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.alchemydetailworks.com, request services, submit forms, communicate with us, or otherwise interact with our business.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, book services, join a membership program, or otherwise communicate with us, we may collect:

Name

Phone number

Email address

Service address

Vehicle information

Payment information (processed through secure third-party providers)

Any information you voluntarily provide

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referring website

Analytics data

This information helps us improve our website and services.

How We Use Your Information

We may use your information to:

Provide detailing services

Schedule and manage appointments

Send appointment confirmations and reminders

Process payments

Respond to inquiries

Provide customer support

Improve our website and services

Send marketing communications when permitted by law

Comply with legal obligations

Text Messaging and SMS Communications

If you provide your mobile phone number and consent to receive text messages, we may send appointment reminders, service updates, promotions, or other business-related communications.

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

SMS Privacy Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell your personal information.

We may share information with:

Service providers who assist in operating our business

Payment processors

Scheduling and customer management software providers

Website hosting providers

Legal authorities when required by law

Any third-party service providers are required to maintain appropriate safeguards for your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance

Analyze website traffic

Enhance user experience

Remember user preferences

You may disable cookies through your browser settings; however, some website functionality may be affected.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage system is completely secure.

Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

Access to your information

Correction of inaccurate information

Deletion of information

Opting out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Alchemy Detail Works

Website: alchemydetailworks.com

Phone: 270-299-5815

Email: [email protected]